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Frequently Asked Questions

Heatsig is a patented process of using light fittings integrated with thermal sensors to monitor activity or inactivity of people in urban spaces.

Our sensor is well-calibrated by default. No technical calibration is required; simply follow our simple onboarding process. However, if a false alert occurs at a certain height, feel free to let us know!

It comes with one unit of HEATSIG, necessary tools for installation, a manual, and a warranty card.

We are sorry to hear that, as we are currently in limited alpha testing. Only selected users will be notified. In the meantime, feel free to enroll for the beta and public release. Thanks for all the support!

Due to limited alpha testing, we do not produce them in bulk, so we have very limited quantities. They will be available when we move to the public release phase. We seek your understanding. If you wish to get notified, please fill in the form here.